Eye doctor’s office staff totally myopic

“What do you see?”

 

 

“Because you can’t argue with all the fools in the world. It’s easier to let them have their way, then trick them when they’re not paying attention.” Christopher Paolini

T A P E R I N G  D O W N   S E N S E   A N D   S E N S I B I L I T I E S

Editorial Comment

This post contains material that will offend you due to the nature of the items discussed. I too was offended but was a captive audience until my friend ‘s eye examination was completed.

===================

I loathe going to a doctor’s office for many reason not because the treatment received will be second-rate but more to the fact that the waiting times dehumanize a person and causes you to feel nervous and totally out of sorts.

Earlier today I drove a friend for a scheduled eye examination with a specialist. The appointment was set for 9:15 a.m. and we arrived there at 8:55 a good twenty minutes before time.

The office was not too congested and the receptionist who greeted us was friendly. She said good morning and told us to have a seat. The chairs offered patients were somewhat comfortable.

Many times this type of doctor appointment requires a patient to sit patiently in the waiting room. I really try to abide by “the rules” until that is the rules seem to be “pure bull”.

But for the record I brought my electronic reader and began to delve into a story I wanted to explore. I am not a slow reader but one whose interests vary by the micro second.

The time for the appointment arrives. There was minimal signs of life behind the receptionists desk and a cheesy local Country and western radio station’s music blared throughout the area.

By 10 a.m. I was getting antsy and as I squirmed uncontrollably in my now uncomfortable seat the receptionist called my friend’s name and the appointment began. This marked the beginning of my agitation with this doctor’s office.

The radio now offered its daily chat program and today’s topic was “Seniors and Sex” and the two men discussing the topic sounded like they were not even over 50 years of age.

The country song “every time she drinks tequila her clothes fall to the fall” was the opening volley to this program’s content. You could kinda guess where the show was heading. 

The one commentator asked “What interest would a 70-tear-old woman have with sex anymore. She would be more interested in knitting and showing pictures of her grandchildren to everyone.”

There were a few women in the room and both they and their husbands got squeamish. They looked at one another embarrassed to say the least.

“I think a woman of that age would try to seduce a man by hanging about in a drugstore by the Viagra display and then try to seduce him with a warm piece of apple pie and ice cream. What else could she offer an old man popping the blue tablets?”

This line of reckless innuendo really pissed me off and I went to the receptionist and asked her if she could turn off the station and perhaps turn up the volume on the wide-screen television. ( the one in the top photo).

She looked up at me momentarily, said nothing and then pointed to a sign that stated”If you insult the receptionist you will be asked to leave.”

I tried to explain to Miss Ratchet that the radio’s program content was disturbing many of the seniors in the room. I even asked her to turn up the volume on the television because (1) the show being televised looked interesting and (2) there were a few young children in the room.

I then asked her whom could I speak to at least have the music station changed.

She did not answer but once again pointed to the sign.

Totally frustrated with this chick I called her an idiot and assured her I would escort myself out of the area. She glared at me for a moment and picked up the phone to call security.

I turned around and left the bitch feeling sad for her innate incompetence nd lack of compassion for her fellow human beings. She was in my opinion an emotional troglodyte. 

Office managers should make the effort to please their patients and clients and not cater to the whims of their younger work force. —  gc

 

https://dailypost.wordpress.com/prompts/taper/

 

 

 

About gc (661 Articles)
Quote of the week: "If you think of yourselves as helpless and ineffectual, it is certain that you will create a despotic government to be your master. The wise despot, therefore, maintains among his subjects a popular sense that they are helpless and ineffectual.-- Frank Herbert quotes .

16 Comments on Eye doctor’s office staff totally myopic

  1. A very tricky subject, and one you and I have encountered before.

    The arrogance of some people beggars belief, including the unprofessional attitude of the presenters so I’m guessing at local radio?

    Program planners are also at fault as the content unsuitable for the time of day and more so when you consider the audience is likely to be older not younger.

    Perhaps a training course on people skills for the staff at the clinic would be a good idea too. You can’t place someone at the front of house if they’ve no idea how to listen to patients.

    Yes love, I can see how the whole thing would have annoyed you.

    Age is just a number and it’s how you feel not how old you are. There is also an old comedian’s joke in that statement that fits the bill nicely, but probably best if I don’t repeat it here! 😉

    Liked by 1 person

  2. Good gosh, Gerry. She pointed to the sign. Twice. That must mean she has absolutely no authority to do anything at all in that office. Meet and greet–that is the extent of her job duties. You were kind to call her an idiot.

    Liked by 1 person

  3. I would have peed off too

    Liked by 1 person

    • Thank you Susie. Having a radio blaring in a doctor’s office requires a degree of responsibility if not common sense.Thank you for your comment. 🙂

      Liked by 1 person

  4. Very proud of you, GC! I would have complained also. Didn’t she have a supervisor? Btw, I am a seventy year old woman and I am interested in sex. I do not bake pies and I don’t hang out in the Viagra section of the drugstore. I wish I had the opportunity to take those morons on! I do admit to putting pix of my grandkids on the blog but I don’t carry them with me.😂

    Liked by 1 person

  5. I would have been more annoyed at the presence of a wide screen TV in the waiting room. Besides, what kind of fool has a radio program playing at the same time as a TV program? I would have probably asked to have them both shut off.

    Like

    • Totally agree under “normal” circumstances. The receptionist at the “welcome” desk appeared to have no interpersonal skills and used the warning sign as a shield to protect herself from “disruptive” or abusive patients. Of course you have to appreciate the fact that the patients here were over 50 years old, some medicated, some confused , some partially blind.

      I wish they would have played some Lawrence Welk music for the majority of us. Oh well and a one and a two…Pop!!

      Thank you for your comment.

      Liked by 1 person

      • Wow, what a receptionist!

        I deal with folks who are seniors with serious medical issues, or they are heavily medicated, confused, etc, and only some of them are my coworkers.

        Some are my customers! To me, that makes it even more imperative to be kind and respectful. Not only for the person’s sake, but for the customer service person’s sake!

        So I’m 100% with you here.

        Like

      • Thank you for your thoughts.Much appreciated. There are many such medical receptionists who inadvertently malign their doctor’s good name by offering such abusive and inconsiderate treatment of paying patients.

        I realize that many medical practitioners and specialists are deeply engrossed in their patients health and welfare but that should lso include paying attention to those significant other things that affect their patients and how such “minor infractions can sway their loyal patients to take their business elsewhere.

        Liked by 1 person

      • So, so true.

        Like

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s

%d bloggers like this: