“It’s funny. All you have to do is say something nobody understands and they’ll do practically anything you want them to.” ― J.D. Salinger,
As a long time user of residences that use “pay-as-you-go” laundry facilities I can attest to the fact that over the years the technology has morphed into something that makes me cringe whenever laundry day rolls around and I am forced to update the amount of money remaining on my laundry card so that I can once again wash my soiled skivvies.
In an earlier time I needed to have the proper change ( usually quarters or silver dollars) to use the laundry facilities. I always had to ensure that the jars filled with loose change had the correct amount of quarters else it would be a scramble for change on laundry day. Many times I barely had the right amount in the jar. Phew.
With the advent of the computer era the ever popular microchip enabled the laundry user to hold his card in front of the reader on the machine — an action that would start the washing and dryer cycles respectively.
You had to ensure that your card had the required amount of funds on it to do the job. Many times I found myself shy of the required amounts and then had to hot foot it to the rental office to upgrade my outstanding amount.
This is where it gets confusing. The laundry company’s former card reader was simpler than the one above. You placed your card in front of the reader; indicated the amount of money you wanted to add to the card; insert your bank card inside another slot and the funds would be added to your card.
Simple as that may seem I did stumble upon the office one day and notice a tenant trying to place a twenty-dollar bill inside the card reader’s slot. She told me she had tried unsuccessfully for 30 minutes to figure out the machine.
Recently that “older” machine started acting skittish and refused to co-operate with the user. Previously you could select the language of you choice — usually English. Lately the only language displayed was a computer code. Oh well, maybe it was having a bad day.
Monday of this week the company installed the machine shown in the photo above. No directions were included and the user (me) had to intuit what the heck to do. There were directions on the wall but the light in the area was too dim to be of any use.
Eventually I figured it all out and was able to do my laundry today.
Many residents in my building have English as their second language.
I can only imagine a few of these people trying to put money into the electronic reader’s slot..
This invitation to learn was forced upon them unexpectedly. — gc