“Air travel reminds us who we are. It’s the means by which we recognize ourselves as modern. The process removes us from the world and sets us apart from each other.” ― Don DeLillo,
A W A I T I N G G A M E
After you have finally wended your way through airport security checks and drug sniffing dogs it would be nice to relax in a windowed lounge and notice that airport baggage handlers are treating your property with care and respect.
Well dream on. As I recently sat in one airport lounge I noticed these workers impatiently waiting for the next arrival. One was busy texting and his co-workers were chatting in an animated manner.
I realize that these folks work outdoors and deserve our kudos and respect for a job well done. But when they rush so much that they damage a traveller’s luggage beyond repair airport administration should step in and do something to protect their traveller’s personal property.
As I anxiously waited at the baggage claim site I noticed a few severely damaged pieces of luggage that were hurriedly bubble wrapped moving slowly on the conveyor belt. My favorite suitcase hand been roughly handled and the leather strap damaged beyond repair.
With so much free time on their hands these ground employees should be given on site training to not only increase their overall efficiency but also instruct them in a gentler way to handler their passengers belongings.
Wouldn’t that be the obvious course of action to follow?